When will my credit card be charged?
Your credit card will only be charged when the item is shipped.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Certificate 128-bit SSL Encryption, which encrypts information you input. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. You can also order by calling 1-800-472-6950
What method of payment do you accept online?
American Express, Mastercard, Visa, Discover.
How do I check the status of my order?
To check the status of your order, please please login and check your order status. Or if you prefer you can call us at 1-800-472-6950.
What Information Can I Access?
Woodline USA gives you access to the following information about you for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our Web site evolves.
- Order tracking
- Modify user data



